Cookie Policy

Last updated: January 2, 2025

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving our service.

1. How We Use Cookies

Clarity Maestro uses cookies and similar tracking technologies to enhance your experience on our website and platform. We use cookies for various purposes including:

  • Maintaining your login session and preferences
  • Analyzing website usage and performance
  • Personalizing your experience
  • Providing security features
  • Delivering relevant content and advertisements

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled in our systems. They are usually only set in response to actions made by you which amount to a request for services.

Essential Cookies Include:

  • Authentication cookies: Keep you logged in to your account
  • Security cookies: Protect against cross-site request forgery
  • Load balancing cookies: Ensure optimal server performance
  • Session cookies: Maintain your session state

2.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website performance and user experience.

Analytics Cookies Include:

  • Google Analytics: Tracks website usage and user behavior
  • Performance monitoring: Measures page load times and errors
  • Feature usage tracking: Helps us understand which features are most valuable
  • A/B testing cookies: Enable us to test different versions of our website

2.3 Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

Functional Cookies Include:

  • Preference cookies: Remember your settings and preferences
  • Language cookies: Remember your language selection
  • Theme cookies: Remember your display preferences (dark/light mode)
  • Chat support cookies: Enable customer support chat functionality

2.4 Marketing and Advertising Cookies

These cookies are used to deliver advertisements that are more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

Marketing Cookies Include:

  • Advertising cookies: Track your browsing habits to show relevant ads
  • Social media cookies: Enable social media sharing and tracking
  • Retargeting cookies: Show you relevant ads on other websites
  • Conversion tracking: Measure the effectiveness of our marketing campaigns

3. Third-Party Cookies

We work with trusted third-party service providers who may also set cookies on your device. These include:

3.1 Analytics Providers

  • Google Analytics: Web analytics service to understand user behavior
  • Hotjar: User behavior analytics and feedback collection
  • Mixpanel: Product analytics for feature usage tracking

3.2 Customer Support

  • Intercom: Customer support chat and messaging
  • Zendesk: Help desk and customer service platform

3.3 Marketing and Advertising

  • Google Ads: Advertising and conversion tracking
  • Facebook Pixel: Social media advertising and analytics
  • LinkedIn Insight Tag: Professional network advertising

3.4 Content Delivery

  • Cloudflare: Content delivery network and security
  • YouTube: Video content embedding

4. Cookie Duration

Cookies can be either session cookies or persistent cookies:

4.1 Session Cookies

These are temporary cookies that are deleted when you close your browser. They are used to maintain your session while you navigate our website.

4.2 Persistent Cookies

These cookies remain on your device for a set period or until you delete them. The duration varies depending on the purpose:

  • Authentication cookies: Up to 30 days
  • Preference cookies: Up to 1 year
  • Analytics cookies: Up to 2 years
  • Marketing cookies: Up to 1 year

5. Managing Your Cookie Preferences

5.1 Browser Settings

You can control and manage cookies through your browser settings. Most browsers allow you to:

  • View what cookies are stored on your device
  • Delete cookies individually or all at once
  • Block cookies from specific websites
  • Block all cookies
  • Get notified when a cookie is set

5.2 Browser-Specific Instructions

Chrome

Settings → Privacy and security → Cookies and other site data

Firefox

Options → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Edge

Settings → Cookies and site permissions → Cookies and site data

5.3 Our Cookie Consent Tool

When you first visit our website, you'll see a cookie consent banner that allows you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences by category
  • Learn more about each type of cookie we use

You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer.

6. Impact of Disabling Cookies

While you can disable cookies, please note that doing so may affect your experience on our website:

Disabling Cookies May Result In:

  • Inability to stay logged in to your account
  • Loss of personalized settings and preferences
  • Reduced website functionality
  • Less relevant content and advertisements
  • Inability to use certain features of our platform

7. Mobile App Tracking

Our mobile applications may use similar tracking technologies including:

  • Device identifiers: Unique identifiers for your mobile device
  • App analytics: Usage patterns and feature interactions
  • Push notification tokens: To send you relevant notifications
  • Crash reporting: To improve app stability and performance

You can manage these preferences through your device settings or within the app's privacy settings.

8. Do Not Track Signals

Some browsers include a "Do Not Track" feature that lets you tell websites you don't want to have your online activities tracked. Currently, there is no standard way for websites to respond to Do Not Track signals, and we do not respond to such signals at this time.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last updated" date at the top of this policy
  • Sending you an email notification for significant changes
  • Displaying a notice on our website

10. Contact Us About Cookies

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

  • Email: privacy@claritysigns.io
  • Subject line: "Cookie Policy Inquiry"
  • Address: [Company Address]

11. Additional Resources

For more information about cookies and how to manage them, you can visit:

Cookie Preferences

Want to update your cookie preferences? You can manage your settings at any time.